Contact information

Contact Solarah

We’re here to help — whether you have a question about our products, your order, or simply want to say hello, we’d love to hear from you.

Email
josh@shopsolarah.com
We respond to all messages within 24 hours, Monday to Friday.

Press & Partnerships
For collaborations, wholesale, or media inquiries, please reach out to the same email above — we’ll get you to the right person.

Our Location
Solarah is based in Hong Kong. We ship worldwide from our logistics centre in mainland China, bringing radiant comfort to your doorstep wherever you are.

Response Times
We aim to reply to every message within 24 hours. During busy periods or public holidays, it may take a little longer — but we’ll never leave you waiting without a response.

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We look forward to hearing from you. Stay comfortable.